A Year of Gratitude
From all of us here at Gerstad Builders, Happy New Year! With the year we have had, we wanted to thank everyone for their support, patience, and understanding. We all pulled together this year to survive as a community, company, and family, and we couldnâ€™t have done it without you. It has truly been one of the most challenging years to be in business. That being said, we could not be more thankful for our loyal customers and dedicated team.
First and foremost, we want to acknowledge our past customers. Thank you for showing us a great deal of support and loyalty, it has not gone unnoticed. To those who closed on a home in 2019, we want to extend our sincere appreciation for your understanding. Quality customer service is one of the core components of our customer experience, and this year we had to ask some of you for additional patience as we overcame new challenges. Thank you all again for your unwavering support.
Next, to our current customers who came out and purchased homes during these uncertain times. We cannot thank you enough for choosing Gerstad Builders as your preferred builder. For over 30 years, Gerstad Builders has been providing new home solutions to customers in the McHenry County area. We are thrilled to continue serving our community with the overwhelming support we received this past year. Whether it was accepting our pre-construction process as remote or socially distant or simply wearing a mask, we are thankful. Each and every one of our customers made these adjustments easier for our team. Thank you.
Finally, to our future customers, we appreciate your consideration and curiosity. We have made numerous alterations to our process to help ensure the safety of our clients and our staff. Our team is constantly keeping our eyes, ears, and minds open to new developments. We take every measure possible to ensure that you are in great hands. Once again, we thank you for considering Gerstad as you look to your future as homeowners.
To our staff, we thank you! Gerstad Builders would not be the company it is without each and every one of you. We have asked our team to learn, adapt, and develop at an alarming pace in response to COVID-19. Every member of our staff not only rose to the challenge, but exceeded our expectations. We are so lucky to have Tom, Tammy, Craig, Brian, Maria, and Diane to support our company. Please know that we do not take your efforts for granted. We could not have gotten through this year without all of you.
2020, was exceptionally challenging for small businesses in the new-home construction market. We have never seen a year like 2020, but we all worked tirelessly to make sure that our challenges were not transferred to our customers. We hope things will continue to improve so that we may provide our clients with their dream home. Thank you for being a part of the Gerstad story. If you would like more information about our homes, feel free to explore on our website or give us a call at (815) 385-4495.